Contact Us

If you have any questions, concerns, or need support, please reach out to us.

Customer Support

For questions about your plan, account, billing, or cancellations.

support@plans.nouriwell.com

Media & Partnerships

For press enquiries, partnership opportunities, and media requests.

press@genirate.com

Postal Address

Genirate Ltd

20–22 Wenlock Road

London, N1 7GU

United Kingdom

Company Registration No. 07867869 (England and Wales)

Response times

We aim to respond to all support enquiries within 2 business days. For urgent billing matters, please include your order reference in the subject line.