General Conditions
Last updated: April 2026
These General Conditions (the “Terms”) apply to and govern your use of the NouriWell Plans website and related services. Please read them carefully. By using the website or any related services, you confirm that you agree to be bound by these Terms. If you do not agree to these Terms, you should not use the website.
1. About Us
The website is operated by Genirate Ltd, registered in England and Wales with company number 07867869, with its registered address at 20–22 Wenlock Road, London, N1 7GU, United Kingdom (the “Company”, “we”, “us”, “our”).
2. The Service
NouriWell Plans provides personalized 30-day meal plans and related digital health content via the website. The service is available for personal, non-commercial use only.
You are granted a personal, revocable, non-transferable, non-sublicensable, and non-exclusive right to access and use the website and its content, provided that you do not (and do not allow any third party to) copy, modify, create a derivative work from, reverse engineer, or otherwise attempt to discover any source code, or sell, assign, sublicense, or otherwise transfer any right in the website.
3. Your Account
To use certain features of the website, you may need to create an account. You agree to provide true and accurate information and not to misrepresent your identity.
You are solely responsible for maintaining the confidentiality of your account information. You agree to notify us immediately of any unauthorized use of your account.
4. Important Disclaimers
NOT MEDICAL ADVICE
The website is provided for general information and educational purposes only. The content is not intended to be and should not be used in place of the advice of your physician or other medical professional. Always consult a qualified healthcare provider before starting any programme, diet, or lifestyle change.
RESULTS MAY VARY
We make no guarantees concerning the specific level of results you may achieve. Each individual has unique health, physical disposition, background, dedication, and starting conditions.
AS-IS BASIS
To the maximum extent permitted by applicable law, the website is provided on an “as is” and “as available” basis. We disclaim all warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
THIRD-PARTY LINKS
The website may contain links to third-party websites or services. We are not responsible for the content, products, services, or practices of any third party.
5. Fees and Payments
We offer access to digital content which may be purchased directly on the website. All applicable fees will be displayed before you authorize any payment.
Auto-Renewal: Where a subscription product is offered, your subscription will automatically renew unless you cancel at least 24 hours before the end of the current subscription period. The renewal rate will be no more than the rate for the immediately prior subscription period, excluding any promotional or discount pricing.
Cancellation: You may cancel your subscription at any time via your account settings or by contacting support at support@plans.nouriwell.com. After cancellation, you retain access until the end of your paid period.
Refunds: Refunds are handled in accordance with our Refund Policy and applicable law. As a general rule, purchases are final unless applicable law requires otherwise. UK and EU residents have a 14-day right of withdrawal from the date of purchase.
6. Intellectual Property
All content on the website, including software, designs, graphics, photos, videos, text, recipes, and other materials, is our intellectual property and is protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any right, title, or interest in any of our intellectual property.
7. Prohibited Conduct
You agree not to:
- Use the website for any commercial purpose or revenue-generating endeavor
- Modify, adapt, or create derivative works from the website
- Decompile, disassemble, or reverse-engineer any part of the website
- Circumvent or interfere with security features of the website
- Use automated systems (bots, scrapers, spiders) to access the website
- Send viruses, malware, or other harmful software through the website
- Take any action that may interfere with or disrupt the website
8. Limitation of Liability
To the maximum extent permitted by applicable law, we shall not be liable for any indirect, consequential, exemplary, incidental, special, or punitive damages arising out of or relating to your use of the website.
Our aggregate liability under these Terms is limited to the greater of (i) the amounts you have paid to us within the last 12 months or (ii) £50 GBP.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.
9. Indemnity
To the extent permitted by applicable law, you agree to indemnify, defend, and hold us harmless from any claim or demand arising out of your use or misuse of the website, your violation of these Terms, or your violation of applicable law.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on the website. Your continued use of the website after any changes constitutes acceptance of the new Terms.
12. Contact Us
If you have any questions about these Terms, please contact us:
- Email: support@plans.nouriwell.com
- Post: Genirate Ltd, 20–22 Wenlock Road, London, N1 7GU, United Kingdom